For information about how to access specific features on a handset, it's best to contact the manufacturer of your phone.

Apple helpline: 1300 321 456 (free within 90 days, after that point paid)
Blackberry helpline: website (paid only)
LG helpline: 1800 638 080
Nokia helpline: 1300 366 733
Samsung helpline: 1300 362 603
Sony Ericson helpline: 1300 650 050



For problems with the phone like a broken screen or a faulty key, we can send it to the repair centre on your behalf - though any repair costs not covered by warranty remain your responsibility.