How do I report a fault? How do I report a fault?


If there appears to be any type of fault on your line then you can contact our technical help line and fault report service on 1300 857 865. The fault will be reported & investigated.  If it is a network fault, it will be cleared as soon as possible. If it is a line fault a technician will attend within a maximum of 2 working days.

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KB » Landline Services

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